Safety Packs
Start with a Safety Pack.
Safety Packs package risky write-actions, evidence checks, approval rules, unsafe scenarios, and audit traces for common agent workflows. Each Safety Pack engagement builds one pack on your agent's real tool surface, in 10 working days.
Start here
Support Action Safety Pack
Control the customer-impacting actions that make enterprise support agents risky to deploy.
Example unsafe scenario: An agent proposes a $750 refund for an enterprise customer without linked ticket evidence. Decision preview: APPROVAL_REQUIRED.
- What it controls: Refunds, cancellations, credits, VIP ticket resolution, customer-facing replies.
- Designed for workflows in: Zendesk, Intercom, Stripe, internal support APIs.
- What you get: Safety Cases for your riskiest actions, evidence requirements, approval rules, unsafe scenario tests, audit-ready traces, and a security review dossier.
ITSM
ITSM Action Safety Pack
Make IT and operations agents safer before they change production workflows.
Example unsafe scenario: An agent tries to close a P1 production incident without a linked change request. Decision preview: APPROVAL_REQUIRED.
- What it controls: Incident closure, priority changes, change approvals, CMDB updates, production workflow changes.
- Designed for workflows in: ServiceNow, Jira Service Management, internal ITSM tools.
- What you get: Safety Cases for your riskiest actions, evidence requirements, approval rules, unsafe scenario tests, audit-ready traces, and a security review dossier.
Revenue
Revenue Action Safety Pack
Control the revenue-impacting writes that sales and RevOps agents need to perform.
Example unsafe scenario: An agent moves an opportunity to Closed Won without signed contract evidence. Decision preview: ESCALATE.
- What it controls: Discount approvals, CRM stage changes, quote creation, customer commitments, contract routing.
- Designed for workflows in: Salesforce, HubSpot, email, CPQ and contract workflows.
- What you get: Safety Cases for your riskiest actions, evidence requirements, approval rules, unsafe scenario tests, audit-ready traces, and a security review dossier.
Not sure which pack fits?
Book a free risk review and we will rank your riskiest actions together.