Question 1

Does Rippletide replace my SDR team?

Accepted Answer

No. Rippletide automates repetitive top-funnel work so your reps can focus on discovery, negotiation, and closing high-value deals.

Question 2

How fast can we deploy Rippletide?

Accepted Answer

Most teams go live within a week, including compliance review and integration.

Question 3

Which channels does the AI Sales Agent support?

Accepted Answer

Rippletide currently supports email, website chat, and SMS. Voice calls are in private alpha.

Question 4

How does Rippletide secure my prospect data?

Accepted Answer

We host on SOC 2 Type II and ISO 27001 infrastructure, encrypt data in transit (TLS 1.2+) and at rest (AES-256), and perform regular security audits. EU- or US-only data residency is available.

Question 5

Is Rippletide compliant with GDPR, CCPA, and other privacy laws?

Accepted Answer

Yes. Our AI logs an auditable reasoning trail, supports data-subject rights, and allows data tagging or purging to meet GDPR, CCPA/CPRA, and other regulations.

Question 6

Is recording calls legal in my state?

Accepted Answer

Yes. Copilot handles one-party and two-party consent laws automatically with dynamic notifications based on meeting locale.

Question 7

Can I customize AI Sales Copilot playbooks?

Accepted Answer

Absolutely. You can configure cue timing, objection handling, follow-up structure, and more.

Question 8

Does Copilot work offline?

Accepted Answer

Live features require an active call, but you can upload recordings for post-call analysis.

Question 9

Which CRMs are supported by Rippletide?

Accepted Answer

Rippletide offers native integrations with Salesforce, HubSpot, and Pipedrive. Other CRMs are supported via open REST API.

Question 10

Are call recordings and transcripts stored securely?

Accepted Answer

Yes. Recordings are encrypted, access-controlled, and stored on SOC 2 Type II / ISO 27001-compliant infrastructure. HIPAA-ready hosting is also available.

Question 11

How do you handle regional consent laws for call recording?

Accepted Answer

Rippletide detects meeting locales, displays appropriate consent notices, and logs acknowledgments to comply with U.S. wiretap laws, GDPR, and other privacy regulations.

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